Advanced Title Search 500 error

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  • Question
  • Updated 3 months ago
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When I make an Advanced Title Search, I often get a 500 error.
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George

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Posted 4 months ago

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Jeorj Euler

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Hi, George. Could provide some example URLs?
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George

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ACT_1

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When I make an Advanced Title Search, I often get a 500 error.
by George
Joined community on August 1, 2016
https://getsatisfaction.com/imdb/people/george_bb0lvs6qczyqx
- - -

I clicked on your link and got  the
"500 ERROR Well, nobody's perfect."

Copied it to NotePad for this message
then copied it back to IMDb

https://www.imdb.com/search/title?title_type=feature,tv_movie,tv_series,tv_special,tv_miniseries,doc...
and found this...

Feature Film/TV Movie/TV Series/TV Special/TV Mini-Series/Documentary/Short Film/Video/TV Short Drama
Including Adult Titles Not Your Watchlist,
Not Watchlist 1, Not Watchlist 2, Not Watchlist 3, Not Watchlist 4,
Not unknown list ls063846371, Not Watchlist 6, Not Watchlist 7
(Sorted by Number of Votes Descending)

 428,817 titles
- - -

So, sometimes it works and ...

.

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Jeorj Euler

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Right. Sometimes it works, and sometimes it does not.
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Vincent Fournols

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Maybe the request is too complex and cannot be processed correctly at times?
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Jeorj Euler

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That's what I was thinking too.
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Vincent Fournols

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If we you are talking of a http error message displayed by your browser, 5** messages relate to server errors. Most likely it was a temporary glitch.
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Steve, Official Rep

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Hi George,
I have reached out to the team in charge of advanced title search for more information, will report back once I hear from them.

Thanks in advance for your patience!
- Steve
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George

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Thanks, I will be waiting
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George

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Please, nothing yet? I get the same and the same, it's very annoying(
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Jeorj Euler

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George, to clarify, you've tried multiple times and an error is generated every time?
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George

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I would say that, out of 50 searches, I get an error 45 times. The more complex the search is, the most possible it is to get the error. Or, I don't know if that depends on the quantity of the results.
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Ed Jones (XLIX)

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George, hello.
The more you input on a search, the more results.
The system has a numerical limit. I believe it is 10,000 results. I could be wrong on that number. But I do know when you reach the limit that is the code you get is 500.
(Edited)
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George

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Before, I used to get over 200000 results without problems. The issue started after the site updates some months ago. Now, I get the error even if the results are much less.
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Ed Jones (XLIX)

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Exactly when this issue started to pop up here on Get Sat. Same time frame.
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Ed Jones (XLIX)

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Hi George.
Sometimes it can take considerable time to isolate code/programming problems. Weeks in some instances. Please consider it is the Holidays and the time off the staff is getting.
Be patient my friend.
Happy New Year!
Cheers.
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George

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Hi, friend. Sure, I am patient!
Happy New Year!
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Steve, Official Rep

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Hi George,

Just following up here, the issue is caused by the combination of both the size of your lists and number of search criteria. I would recommend limiting your list size and number of search parameters to avoid these 500s. I apologize for any inconvenience this may cause.

- Steve