All episode photos have changed, Why?

  • 1
  • Problem
  • Updated 3 months ago
  • In Progress
I love IMDB. I also love that episodes have profile pics that are captured from the show. I have IMDB pro so a fun pastime of mine is googling pictures from shows and submitting them.

2 days ago all shows went back to their generic season photo, the pictures I added that were their profile pics are still there but not featured.

Why is that? I like looking at my history and seeing those pictures there instead of generic season pictures.
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Max Blaska

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  • confused

Posted 4 months ago

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Jeorj Euler

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Hi, Max Blaska. The reasoning would depend upon the show, right? So, to which show are you referring? It would be hard for the IMDb Community to solve this problem without more details.
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Elizabeth, Employee

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Hi Max,

Thanks for reaching out about this, could you provide us with the titles you're referring to so we can take a look? 

Thank you!
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Max Blaska

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Many Saved by the Bell the New Class Show me the money, the Orville Lasting Impressions, Star Trek Next Generation Evolutions, Modern Family the long honeymoon, and Superboy’s Jewel of Techacal for examples
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Charlie, Employee

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Hi Max,

Thanks for your reply.

To confirm, in your examples, you are referencing the below episodes:
https://www.imdb.com/title/tt0695333/
https://www.imdb.com/title/tt7826096/
https://www.imdb.com/title/tt0708710/
https://www.imdb.com/title/tt3722370/
https://www.imdb.com/title/tt0713487/

Please note that users are able to recommend primary display images as per the display image suggestion guide below:

https://help.imdb.com/article/contribution/images-videos/how-do-i-update-my-poster/GA8N34CWGUMJJM98?...#

If you feel that there are still frames of acceptable quality which better represents the episode's plot or key characters in that episode, then please suggest a new display image following the guidelines mentioned.

Kind regards,
Charlie
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Max Blaska

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It seems the problem is on the IMDB app. On the website they have the episode display images but on the app they have the more generic ones.

Thank you
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Max Blaska

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Is there a way to fix the IMDB app so the episode pictures match the ones that are on the website. This just happened a couple days ago so it could be just a bug with the application but it is strange that different pictures show up on the App. All the episodes listed above have the right pictures on the IMDB webpage.
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Michelle, Official Rep

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Hi Max -

Thanks for sharing your observations.  I have reached out to the appropriate technical team to investigate the recent change on the app and confirm if this was intentional or due to a bug.  As soon as I have a status I will update you here.
(Edited)