All my credits appear on my friends page. can merge be reversed?

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
There was a mistake and IMDB placed all my credits in my friends account as an aleternative name. My name is locked as an alternative name and basically all my credits went to my friends credits. This is his page which I have edited many times.

As an example I am including a screenshot of my last film Think Twice with me as a director, but because of this locked name appears under Valon Jakupaj, my friend.


http://www.imdb.com/name/nm2735969/?ref_=fn_al_nm_1
Photo of Naser Shillova

Naser Shillova

  • 7 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6434 Reply Likes
That's not an account but an IMDb Name Page.

Does your page still exist or did your and his get "merged" into one?

Alternate names cannot be manually changed anymore. It's now automated and will correct when the credits are on the right page.

If they were merged, perhaps staff can simply reverse it. Have you made any submissions to correct that may not have processed yet (as in, made within the last week)?
Photo of Naser Shillova

Naser Shillova

  • 7 Posts
  • 0 Reply Likes
They were merged recently by accident. 
How do I ask the staff to reverse it. 
Photo of gromit82

gromit82, Champion

  • 7552 Posts
  • 9654 Reply Likes
Naser: I wonder how this happened. Could you post the receipt you would have received from IMDb by e-mail after sending in your submission?

Regardless, here is how I recommend fixing the problem.

Go to Valon Jakupaj's page at http://www.imdb.com/name/nm2735969/. Click "Edit page".

On the next screen, select "Correct/Delete" in every category where Valon has credits listed that should be yours. It looks like that would be Actor, Camera and Electrical Department, Cinematographer, Director, Editor, Editorial Department, Producer, and Writer credits. Scroll down and click "Continue".

On the next screen, you will see all of the credits currently listed for Valon in those departments. Next to each credit that should be yours, select "Correct" in the drop-down box to the left. Leave all the other credits as "Keep". (If I understand correctly, there are some films where both of you should be credited in the same occupation -- for example, it looks like both of you were producers on Hope (2009/III). In such a case, you would "Correct" the credit with the (as Naser Shillova) attribute and leave the other one as "Keep".)

In addition, at the bottom of each department's credits, there will be a gray bar, and at the right of that bar a checkbox labeled "Show name?". Check that box every time it appears. Then click "Check these updates".

On the next screen, you will see that all the credits you are correcting now have the name Jakupaj, Valon editable. You should replace that name with Shillova, Naser on every credit that needs to be corrected. In addition, delete the attribute (as Naser Shillova) from each of those credits if it appears there; that attribute would be redundant once the credit is corrected to refer to you instead of Valon.

In addition, check the box marked "provide an explanation to assist in processing this change" every time it appears. Click "Check these updates".

On the next screen, for each credit you are correcting, you will be able to provide an explanation. I suggest something like the following: "I am Naser Shillova, and my credits were erroneously merged with those of my collaborator Valon Jakupaj. As can be seen at http://shpresathemovie.weebly.com/ekipi.html, we are two separate people. I did the work for this credit and I am requesting that it be moved to my own separate name page." Copy the same explanation every time.

Also, for each credit you will get a warning that says, "We have these people with similar names ..." followed by a list of names. For every credit you are correcting, select the option at the end of the list for "This is a different person not currently listed - create 'Shillova, Naser'." Click "Re-check these updates".

On the next screen, your data corrections should appear with a green backgrounds. If you get a warning that begins, "It looks like you are trying to change a credit which you believe is attached to the wrong person. ...", then check the box marked "Warning understood, go ahead anyway." each time that warning appears, and then check "Re-check these updates" again.

Once all your corrections appear with a green background, you should be able to click "Submit these updates".

Allow some time for all the corrections to go through. Since you will be correcting data in eight different occupations, potentially these corrections may need to be reviewed separately by eight different IMDb staffers, who each have different workloads to deal with.

Good luck!
(Edited)
Photo of Naser Shillova

Naser Shillova

  • 7 Posts
  • 0 Reply Likes
I am not sure if you can check it the reference number 150602-112514-458000
Cannot find the email. 
(Edited)
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6434 Reply Likes
We can't see from that but staff can. Perhaps let staff take a look before making the corrections described so well above. Perhaps they can see if the merge can be reversed.
(Edited)
Photo of Naser Shillova

Naser Shillova

  • 7 Posts
  • 0 Reply Likes
I already did it. Show Name ticking did it for me.
I am sure it will be ok now.
Thank you very much
Photo of Michelle

Michelle, Official Rep

  • 13285 Posts
  • 10682 Reply Likes
Hi Naser (and thanks bluesmanSF for escalating) -

I have alerted our data editors who will take a look and investigate the recent incorrect name/page combination.  Please be patient as our editors will likely be unable to investigate this until Monday next week, as soon as I hear an update on the status I will post the information here.
Photo of Will

Will, Official Rep

  • 4018 Posts
  • 5223 Reply Likes
Hi Naser,

Wow this has got confusing! I've done my best to split the credits to the two name pages but please can you take a look and let me know which credits belong to which page and I can edit it from this end?
Photo of Naser Shillova

Naser Shillova

  • 7 Posts
  • 0 Reply Likes
Hi

It looks OK at the moment, if I find a mistake I let you know.

Thanks a lot
Photo of Naser Shillova

Naser Shillova

  • 7 Posts
  • 0 Reply Likes
Just found one.

Think Twice should have a Writer Title under my name.
Photo of Will

Will, Official Rep

  • 4018 Posts
  • 5223 Reply Likes
Ok I've moved that credit and dropped the (as Valon Jakupaj)
attribute from all credits on his name.
Photo of Naser Shillova

Naser Shillova

  • 7 Posts
  • 0 Reply Likes
Hi Will,

Sorry to trouble you. Yesterday I found another one.

Its a title under Art Department on Valon Jakupaj 

Think Twice (2015)
story boards

This one should also be my credit.  

Thanks ever so much

Naser Shillova
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6434 Reply Likes
To correct a credit on a title, go to the page where it appears, www.imdb.com/title/tt4728392/fullcredits and click the "edit page" button.

Since this is an "Art Department" credit, change the "No Change" to the right of "Art Department" to "Correct/Delete." Scroll down and click the "Continue" button.

Change "Keep" to "Correct" and click the "Check These Updates" button.

Change "Jakupaj, Valon" to "Shillova, Naser" and check the box to provide an explanation. Click the "Check These Updates" button.

Enter an explanation, such as "I am Naser and this was an error do to an incorrect merge/split. It should be my credit. Thanks" and check the radio button next to "This is the first credit in this section for 'Shillova, Naser'."

Click the "Re-check These Updates" button.

The background should turn green and allow you to "Submit These Updates."

Since this is a simple, one entry, correction, you can just submit it and don't need staff here to deal with it unless it's not accepted. They were needed to try to split the page but normally you need to request corrections via the "edit page" form.
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6434 Reply Likes
I submitted it for you...it's been corrected.
Photo of Will

Will, Official Rep

  • 4018 Posts
  • 5223 Reply Likes
Thanks bluesmanSF, much appreciated.

Regards,
Will
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6434 Reply Likes
You're welcome!