Android App - Movie Info not showing

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  • Updated 10 months ago
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When I open a movie page in the android app version, all the information (synopsis,rating, top billed cast, etc)  doesn't show at first, only the category titles. I have to go back and open the movie page a second time so the info show up.
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Hugo Araújo

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Posted 10 months ago

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Steve, Official Rep

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Hi Hugo,
I'm sorry to hear you are having trouble loading title pages via the app. I would recommend deleting the app and downloading it again from the Google Play store to ensure you are using the latest version of the app. If you have tried this and are still having trouble, please write us back with the following:

- your device and OS version- your IMDb app version- are you using a Wifi or data connection?- a screenshot of a title page that is loading incorrectly

Thanks in advance!
- Steve
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Hugo Araújo

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Hi Steve,
The problem persists even after re-installing the app.
.
Following the requested info.
Device & OS Version: Samsung S6 with Android 7.0;
IMDB App Version: 7.7.1.107710100
Connection: mostly on data connection, but the problem also occurs with wifi.

Screenshot of the occuring problem:



Screenshot of the expected result (after reloading the page):

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