Android App - Movie Info not showing

  • 1
  • Problem
  • Updated 10 months ago

This conversation has been merged. Please reference the main conversation: Missing content

When I open a movie page in the android app version, all the information (synopsis,rating, top billed cast, etc)  doesn't show at first, only the category titles. I have to go back and open the movie page a second time so the info show up.
Photo of Hugo Araújo

Hugo Araújo

  • 9 Posts
  • 8 Reply Likes

Posted 10 months ago

  • 1
Photo of Steve

Steve, Official Rep

  • 1462 Posts
  • 1144 Reply Likes
Hi Hugo,
I'm sorry to hear you are having trouble loading title pages via the app. I would recommend deleting the app and downloading it again from the Google Play store to ensure you are using the latest version of the app. If you have tried this and are still having trouble, please write us back with the following:

- your device and OS version- your IMDb app version- are you using a Wifi or data connection?- a screenshot of a title page that is loading incorrectly

Thanks in advance!
- Steve
Photo of Hugo Araújo

Hugo Araújo

  • 9 Posts
  • 8 Reply Likes
Hi Steve,
The problem persists even after re-installing the app.
Following the requested info.
Device & OS Version: Samsung S6 with Android 7.0;
IMDB App Version:
Connection: mostly on data connection, but the problem also occurs with wifi.

Screenshot of the occuring problem:

Screenshot of the expected result (after reloading the page):

This conversation is no longer open for comments or replies.