Android app is marked as not compatible with Kindle Fire HD

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Since the most recent upgrade of the app, it shows as incompatible with Kindle Fire HD on the Amazon app store.  On my Kindle Fire HD, it also shows as being in the cloud, but not on the device.  If I click to install it, it says "queued" but never installs.  Strangely though, if I click again, it seems that it is running the old version, which is supposedly not installed.

I realize this is partly a Kindle support issue, but it seems that if you got the app marked as compatible with the Fire HD, then the remaining issues would go away, as the app would likely then install properly.
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David Stumme

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Posted 7 years ago

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Giancarlo Cairella, Official Rep

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Do you see this incompatibility message when browsing apps on the Kindle itself or on the Amazon app-store via the website (i.e. in the 'Compatibility with your devices' section in the right side of the page at http://www.amazon.com/IMDb-Mobile-LLC-Movies-TV/dp/B004GISARW/ ?) 

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David Stumme

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The latter.  So at the very least, something is wrong there, as I assume the Kindle Fire HD should be able to run this app.

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