Anyone know how reach someone at IMDB? A friend died recently and his wife noticed his IMDB was auto renewed. We don't have his login info

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Anyone know how to get a hold of anyone at IMDB? A friend of mine died recently and his wife noticed his IMDB pro was automatically renewed. She cannot afford this charge and we need to cancel the account, but do not have his login info.
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Tanner M Mobley

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Posted 1 year ago

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Trevor, Employee

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Hi Tanner,

Sorry for your loss. Please have his wife reach out to us here: https://secure.imdb.com/contact

We'll need the credit card information to locate the account, so be sure to select the "Billing/Payment" option when sending the email.

-Trevor

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