I did an update to my IMDB app on my iPhone 11 and now the app does not allow you to log in in any way. Log in with IMDB, error message, Log in with Amazon, error message, log in with google, error message! It doesn’t even take you to the actual sign in page to enter your credentials. Same with create a new account... click and nothing but an error message.
I have deleted and reloaded app multiple times. I have restarted my iPhone too. I have an iPhone 11 and the app was working fine and now I cannot get signed in for my data. I am using my laptop to see my data, grrrr
Any help so I can use my IMDB app again is greatly appreciated!
Help!!!
I have deleted and reloaded app multiple times. I have restarted my iPhone too. I have an iPhone 11 and the app was working fine and now I cannot get signed in for my data. I am using my laptop to see my data, grrrr
Any help so I can use my IMDB app again is greatly appreciated!
Help!!!
Posted 4 months ago
Claire, Official Rep
Juliet Schuler
Claire, Official Rep
Please provide us with the following information, so that we can offer further help:
- Device model
- iOS version number
- IMDb app version number
- Full text of the error message you've received when you attempt to sign in via any of the sign-in options
Thanks in advance.ACT_1
@ Claire, Official Rep
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Message from IMDb
For Problems or Questions, please include
Device model
iOS version number
IMDb app version number
Full text of the error message you've received when you attempt to sign in via any of the sign-in options
If you have submitted data to IMDb via the Edit Page function,
please include the 18-digit Contribution ID
Found here:
https://contribute.imdb.com/updates/history
and
https://contribute.imdb.com/contributions/history
.