App update on iOS now has stopped app working

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  • Question
  • Updated 3 weeks ago
  • Answered
The most recent iOS update for your app has made it worse (update on 13th June 2019) when you type in a movie or actor and then press on it no information loads. The app was working brilliantly till I updated it.
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Steve Greenwood

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  • frustrated

Posted 1 month ago

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Taylor, Official Rep

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Hi Steve,

I've been unable to reproduce the issue myself. Sothat we can investigate further, can you please provide us with the followinginformation for the device where you're experiencing this issue?
  • Device model
  • OS version number
  • Device language settings
  • IMDb app version number
  • Internet Connection (WiFi, Cellular Data, etc.)
Thanksin advance. We look forward to assisting you further.
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Reed Pendleton

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I need to reload IMDb to my iOS 10.3 iPad, the App Store only has version for iOS 11.0
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Taylor, Official Rep

  • 253 Posts
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Thanksfor the problem report.  We are unable to reproduce this here so it islikely to be a local internet connectivity issue.

If you are still experiencing difficulties, we recommend to uninstall the app, and try to attempt a fresh install.