App crashes on iOS 7 when opening movie details

  • 8
  • Problem
  • Updated 6 years ago
  • Not a Problem
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App crashes on iOS 7 when opening movie details.
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Tom Coonen

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Posted 6 years ago

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Michelle, Official Rep

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Hi Tom -

I haven't seen any other reports from other users experiencing this problem with the app. Can you try accessing the app again and let us know if this problem is still occurring?
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Tom Coonen

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It is consistent every time, like Scott says also after re-install.
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Scott Leapman

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App loads but crashes after any interaction with the app. Uninstalling/Reinstalling the app did not correct the issue.

This reply was created from a merged topic originally titled
imdb App crashes on iOS 7 beta 1.
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Michelle, Official Rep

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I've alerted our technical staff about this issue and they will take a look as soon as they can.
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Giancarlo Cairella, Official Rep

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Official Response
iOS 7 has not been officially released yet -- it's currently only a beta and supposed to be used on test devices. Our app will be updated to ensure that it's fully compatible with the new version of iOS when it is released, but for the time being it should only used on iOS 6.1.3 or earlier.
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Tom Coonen

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Ofcourse Giancarlo, just keeping you guys in the loop while testing stuff. Do your benefit with it.
By the way, the issue still occurs on beta 2.
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Vincent Toussaint

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Hey guys, got the same issue with beta2... I had it in beta 1. Just so you know. I love that app and use the mobile site until the next release ;)
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Martin Perreault

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I can report that the app crashes on iOS 7 Beta 2 at startup on my iPAD 3.
Uninstalling/reinstalling does not solve the issue.

Note that it does NOT crash on my iPhone 4s, iOS 7 Beta 2.

I thought this info might be of interest to you.
Thank you and good luck debugging!

//EDIT: I take back my comment about not crashing on iphone. The app crashes as soon as I try to view a movie profile...
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Christian Gaubatz

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Still Not working in Beta 3 (iPhone 5 64gb)
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Tom Coonen

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Same here.
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Emperor, Champion

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The problem is that it is clearly still in Beta. When it is officially released IMDB will update the app.
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filipdrugge

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please fix this
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Sam Arthur

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UPDATED 07.15.13
The latest update, today, appears to be working flawlessly. Thank you imdb app devs!!!!!

orig:

I am a dev and experiencing the same issues with an iphone 5, ios 7 b3. Crashes when seeing details. I see this happening when trying to receive the data from the imdb site. The loading wheel spins then crashes.
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Vincent Toussaint

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App updated today (or yesterday) and all is god now. Thanks for the great app!!!!
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Tom Coonen

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Fixed :)
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kanyay

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I am seeing this issue from last few days, after updating to iOS 7, this is really annoying. i dont know is this bcoz of iOS 7 or with IMDB ?
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Mark Svendsen, Employee

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What version of the IMDb app are you using? Make sure you have updated it in the App Store.
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kanyay

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I did updated from App Store. still the same.
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Mark Svendsen, Employee

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Does the IMDb app open at all? Can you go to the About link on the bottom of the home page to see what version you have? What steps do you take to make it crash?

You could also try removing the app from your phone and reinstalling it from the App Store.

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