Approved additions don't show up on pages

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  • Updated 11 months ago
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I have submitted multiple items to several pages and the tracking pages are showing them as approved but they still haven't been published. What is the issue?

https://contribute.imdb.com/contribution/190506-214711-183000/
https://contribute.imdb.com/contribution/190501-141311-065000/
https://contribute.imdb.com/contribution/190419-234859-765000/
https://contribute.imdb.com/contribution/190113-200223-075000/

From the last one only trivia no. 3 is missing on the page.
These submissions go back to January (the last one, April and May 2019).
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Susanne

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Posted 1 year ago

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Col Needham, Official Rep

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Susanne

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First of all: Thank you for your fast reply!

This is interesting: When I follow the links you've posted here every item shows up (aside from the one that has been deleted later) but when I click through to the relevant sections from the title pages I cannot see them. I had checked that before I submitted this post too and it's exactly the same still. Any ideas why that is?

Also, I don't have issues when an item is declined because either I've overlooked an eligibility criterion or the admins interpret the criteria not in the same way as I do. It would just be nice if we could get information on that somewhere (like an update on the tracking page or something), then we wouldn't need to bother anyone here.
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Will, Official Rep

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Hi Susanne,

Thanks for your response. That shouldn't be the case, sometimes there can be a delay between when you submit the data and when it gets approved whilst we verify the information. Please see this guide which explains this in more detail and specifically the bottom section, which explains how you can now track your contribution and if it has not been approved, we'll tell you the reason why.

I hope this helps.
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Susanne

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Hi Will,

I've meanwhile understood why I couldn't find the submitted items: They're displayed in different sections than those I (thought I) had submitted them.

Is there a way to transfer the following item from episode level to series level where it logically belongs in my opinion as it doesn't apply to one episode specifically?

https://www.imdb.com/title/tt9778380/trivia

Thank you for your help!