Archived Conversations

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  • Question
  • Updated 5 years ago
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Archived and Closed

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Is every conversation with Support Staff Archived - 'In full' when it is taken down?  Can Support Staff edit their comments and delete come of the content"?
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Heidi Love

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  • Curious

Posted 5 years ago

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gromit82, Champion

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Heidi: Do you mean here on Get Satisfaction, or at the IMDb Help Desk, or somewhere else?
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bob the moo

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gromit,
Heidi means this thread and i guess in particular the letter on it...oddly the staff deleted 60% of the posts on that thread but left the one that really should be removed!

bob
note: I am not an IMDb employee, nor in any way affiliated with IMDb
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Heidi Love

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Oh, this channel 'Get Satisfaction' - thanks for reply
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gromit82, Champion

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Unfortunately, I don't think that I know enough about archiving processes here on Get Satisfaction to answer your question.
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Heidi Love

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That's ok thanks you for answering. Jeeney, luckily I saved the 60% feed...hopefully my problem will be resolved. Cheers though
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Heidi Love

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It's just my conversation vanished last night and there is nothing on my profile?
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Heidi Love

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Hi Bob, "Oddly the staff deleted" the 60% "thread" indeed but I saved the whole thread so I presume it's ok the send the 'original' thread into IMDB Staff
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Heidi Love

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OR am I mistaken? Did IMBD Staff delete the 'Original' thread?
(Edited)
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Heidi Love

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Thank you, I am answered, so if Support staff could please put this in my 'Archived'  thread I would appreciate. Nothing more to say or comment.
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bluesmanSF, Champion

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It will likely remain over the weekend. There's not much action from staff bere weekends. You might ive it a bump Monday morning (they're here mostly 8-5, Mon-Fri, US pacific time). I'll try to bump if I'm able, after the weekend.
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Heidi Love

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Great stuff, a bump would be fantastic as you know yourself I need it deleted for good reasons, thank you bluesmanSF 
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Heidi Love

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UPDATE 26/10/2014

IMDB STAFF - Please review  Via Get Satisfaction Team
141024-103456-617000

141023-134038-606000

Due to Harmful Concerns of recent breach, The Data Protection Commissioner has approved a personal data security breach Code of Practice to help organisations to react appropriately when they become aware of breaches of security involving customer or employee personal information.

In my case Trivia (10) is posing threats on my life and continues to do so. I ask to reconsider, look at the Legal Letter Provided and delete my information as soon as you can
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Heidi Love

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As situation worsens here, I would appreciate a "Bumb"
Sincerely
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Heidi Love

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Security breach notification laws have been enacted in response to an escalating number of breaches of consumer databases containing personally identifiable information in my case Trivia (10) which are causing threats, affecting my health and therefore legal investigations. In addition the law permits delayed notification "if a law enforcement agency determines that it would impede a criminal investigation." The law also requires any entity that licenses such information to notify the owner or licensee of the information of any breach in the security of the data so this information can be taken down immediately. 

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bluesmanSF, Champion

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Bumping now doesn't do much as staff is not here now. As I said, it has value Monday morning...now, not so much. Again, I'd wait out the weekend. If you don't want others to see hou posts, I'd say the fewer posts the better.
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Heidi Love

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Yes you are right apologies....stress. I'll check back after weekend. thank you.
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bluesmanSF, Champion

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Relax and have a good one!

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