Award nomination problem

I apologize for reposting this problem, but since my previous post was incorrectly marked "Solved," I thought it would be best to start a new one. I was nominated for a Best Children Short award at Indie Short Fest ( https://www.imdb.com/event/ev0006099/2019/1 ) and I submitted the nomination on Sept. 16. The processing times page says the oldest unprocessed nomination submission is Sept. 19th, but I don't see the data on the film's page, the festival's or my name page. Does this mean my submission was rejected? I'm pretty sure I provided all the necessary inputs. This is regarding Contribution #190916-151902-387000.

An Official Rep thought that this nomination had been added to IMDb, but she was mistaken. No problem, it happens. Unfortunately this person marked my previous post in this matter "Solved" and has not returned, so I'm starting this new thread in the hopes of coming to a resolution of my issue. Posts from the previous thread are quoted below. Please note that I already have an award that looks similar to this nomination, but it's from a completely different festival.  Thank you.

Official Rep:
"Hi Artie -

I can see that the award has since been approved and is listed on the site:

https://www.imdb.com/title/tt9272562/awards?ref_=tt_ql_op_1
https://www.imdb.com/name/nm0739338/awards?ref_=nm_ql_2

Cheers!"


Me (in response): "Please read the post below. Since my issue is actually not resolved, would you mind removing the "Solved" status from this thread?  Thanks again. :D"


Me: "Thank you for replying so quickly. I don't want to contradict you. Yes, it's confusingly similar, but this submission is regarding a Best Children Short nomination from:

Indie Short Fest https://www.imdb.com/event/ev0006099/2019/1

I imagine that you spotted the award I already had, Best Children Short from Independent Shorts Awards. Perhaps whoever rejected my nomination submission was similarly confused."

Thank you once again for all you do.