Bad Help links in 'Name Correction or Merge' submission help text

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  • Problem
  • Updated 2 years ago
  • Solved
Broken links (404) in help text.  Steps to re-create:

1) Go to a Name page on IMDb
2) Click the Edit page button
3) Select 'Add Correction' next to Name Correction or Merge
4) Click 'Continue' at bottom of page
5) Click the little blue question mark to the right of tthe form
6) Find two bad links in the help text

This name may include an improper honorific
Your name included the word "Dr". In our experience, such a word is probably an honorific title (suffix/prefix), and should not be included in the primary name according to our guidelines.
The word "guidelines" is a link to a 404 error page.  Further down, in the 3rd bullet point, you have:

Before correcting a name, please be sure the name needs to be corrected. In particular, see our naming conventions to make sure the suggested correction meets them.
The words 'naming conventions' are a link to a 404 error page.

Thanks.
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Ron

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Posted 2 years ago

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Dan Dassow, Champion

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Hi Ron,

Thank you for reporting the problem. I was able to duplicate the problem.

IMDb Page:
Updating Information for {person}
https://contribute.imdb.com/updates

The linked text works, but load very slowly:
Please read the updated Name Correct Submission Guide before posting.

Link for linked text:
https://help.imdb.com/article/contribution/names-biographical-data/names/GSA3M6SFHRAERXZ3

= = =

This linked text leads to a 404 (page not found error):
Before correcting a name, please be sure the name needs to be corrected. In particular, see our naming conventions to make sure the suggested correction meets them. We record the name as it appears on screen so even if the name is not spelled the way the person prefers it could still be the name we want in the database.

Link for linked text:
https://help.imdb.com/article/contribution/names-biographical-data/names/GSA3M6SFHRAERXZ4
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Michelle, Official Rep

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Hi Ron and Dan -

In order for our staff to take a look and update the Help page links, can you confirm which specific Help page displays the bad links?
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Ron

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The text is embedded within the submission system pages, and I cannot find specific separate pages.

Start here: https://contribute.imdb.com/updates?edit=nm0236564
and follow steps 3-6 in my original message.  Hope this helps, thanks.
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Michelle, Official Rep

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Hi Ron -

Thanks for confirming, I was able to replicate the link errors and have filed a ticket for a fix.  As soon as I have an update I will let you know here.
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Dan Dassow, Champion

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Michelle,

1) Go to a Name page on IMDb.
Starting with a random name page:
Walter de Afogados
http://www.imdb.com/name/nm5449981/

2) Click the Edit page button (at the bottom of the page).
This brings up this page:
https://contribute.imdb.com/updates?ref_=nm_cn_edt&edit=legacy%2Fname%2Fnm5449981%2F

3) Select 'Add Correction' next to Name Correction or Merge.
4) Click 'Continue' at bottom of page.
This brings up this page:
Updating Information for Walter de Afogados
https://contribute.imdb.com/updates


I circled the blue question mark to the right of the page.

Note: the link (https://contribute.imdb.com/updates) goes to a different page than the one shown. That page works properly.

5) Click the little blue question mark to the right of the form
This brings up this page:
Updating Information for Walter de Afogados
https://contribute.imdb.com/updates

Note: the link (https://contribute.imdb.com/updates) goes to a different page than the one shown. That page works properly.

6) Find two bad links in the help text

The linked text works, but loads very slowly:
Important: Use this page to correct a name that is misspelt, for a change of name, or to merge two people. Please read the updated Name Correct Submission Guide before posting.

Name Correct Submission Guide has this link:
https://help.imdb.com/article/contribution/names-biographical-data/names/GSA3M6SFHRAERXZ3

This linked text leads to a 404 (page not found error):
Before correcting a name, please be sure the name needs to be corrected. In particular, see our naming conventions to make sure the suggested correction meets them. We record the name as it appears on screen so even if the name is not spelled the way the person prefers it could still be the name we want in the database.
naming conventions has this link:
https://help.imdb.com/article/contribution/names-biographical-data/names/GSA3M6SFHRAERXZ4


The linked text works:
If a name is spelled differently in only one particular credit, then you should add the appropriate (as ...) attribute to it instead.

(as ...) attribute links to:
https://help.imdb.com/article/contribution/filmography-credits/attributes/GJNF5SNFE43G4S22
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Jaime, Employee

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Hello Ron and Dan,

Thank you for pointing this incorrect linking out to us.

I have now updated the URL associated with the phrase "naming conventions".

All other links reported seem to be working correctly, the section detailing 'improper honorific' is no longer live on the page.

Please let us know should you need any further assistance with this.