Birth of Date change not going through

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  • Updated 3 years ago
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I have been trying to change the birth of date for one of my clients for weeks now. We have supplied copy of her passport through the submission but it doesn't seem to be getting through...


Can someone look into it? 
160823-185732-512000

Thanks in advance!
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David

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Posted 3 years ago

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Michelle, Official Rep

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Hi David -

Our data editors reviewed the recent birthdate update you requested for your client and according to our sources and our own research, we believe the data we have listed on the site is correct. Our aim is to be the most complete and reliable source ofmovie information on the web.  Therefore,in order to keep offering our users an accurate and trustworthy service, it isour policy not to alter or delete any kind of correct/factual information orcredit from our records.
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David

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Hello,

Thanks for your answer. I understand your policy but we have supplied a copy of the passport for this person showing the right birth of date, as instructed by your site.

While I agree with your policy I believe this item has not being reviewed correctly as a passport copy should be material solid enough to support this request.

I would really appreciate if you can review this document and get back to us, as I believe there may have been some kind of mistake processing this credit.

Thanks,
David
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David

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I would really appreciate a review of this, or some kind of answer. Thanks.