Hi there -
I've found that when adding photos to a project, often I find that if I try to attach a name to the photo first, the only option is to click "done" and I get kicked out of the process vs "submit" from the original pop-up box. It only happens when I add names before I select what kind of artwork it is, and not when I select what kind of artwork it is or upload the image. In fact, it's repeatable if I select names every time before going through the order it is presented in via the pop-up window.
When I upload the image without attaching the name, I get the acknowledgement of my submission and my confirmation number.
I'm running Safari 9.0.3 and right now, the workaround (I guess) is that I'll go back in and tag the actor after it's submitted. Or to wait until the image is uploaded every time, and then pick the kind of art, and then tag the name.
It is just frustrating that it's available to do while the image is uploading but causes a problem.
Thanks!
Lisa
I've found that when adding photos to a project, often I find that if I try to attach a name to the photo first, the only option is to click "done" and I get kicked out of the process vs "submit" from the original pop-up box. It only happens when I add names before I select what kind of artwork it is, and not when I select what kind of artwork it is or upload the image. In fact, it's repeatable if I select names every time before going through the order it is presented in via the pop-up window.
When I upload the image without attaching the name, I get the acknowledgement of my submission and my confirmation number.
I'm running Safari 9.0.3 and right now, the workaround (I guess) is that I'll go back in and tag the actor after it's submitted. Or to wait until the image is uploaded every time, and then pick the kind of art, and then tag the name.
It is just frustrating that it's available to do while the image is uploading but causes a problem.
Thanks!
Lisa
Posted 4 years ago
Col Needham, Official Rep
Nic Bachhuber, Employee
