Archived and Closed
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I get this error message while trying to use data verification:
2 are pending updates on related news articles (5 days and 1 day old), but 6 are for data verification messages sent to support submissions and 5 of these have now been dealt with (the data is now live anyway).
So is there a way for me to clear out the 5 data verification messages that have been dealt with? If not can staff do it?
Would it also be an idea not to count these towards your total of communications, as they are rather distinct from the normal contacts and don't themselves require them to be dealt with (as it is the submission that is being addressed), which is why, I assume, these haven't been marked as closed in the first place.
Unfortunately, you cannot submit a new message at this time. You're only allowed to submit 7 new messages at a time and you currently have 8 messages pending. Please wait until our support staff has had time to review your pending requests. We appreciate your cooperation!
2 are pending updates on related news articles (5 days and 1 day old), but 6 are for data verification messages sent to support submissions and 5 of these have now been dealt with (the data is now live anyway).
So is there a way for me to clear out the 5 data verification messages that have been dealt with? If not can staff do it?
Would it also be an idea not to count these towards your total of communications, as they are rather distinct from the normal contacts and don't themselves require them to be dealt with (as it is the submission that is being addressed), which is why, I assume, these haven't been marked as closed in the first place.


