Cancel IMDb Pro Membership and Fully Refund Me

  • 2
  • Problem
  • Updated 2 months ago
  • Solved
On on my account there is a charge for a yearly membership of IMDb Pro and I need a refund immediately. It was entirely a mistake made by somebody to trying to pay for another Amazon service. I need a full refund immediatly.
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Dominic Andreozzi

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  • frustrated

Posted 1 year ago

  • 2
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Ed Jones(XLIX)

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If you have billing questions, please visit the Contact Us page while logged into your IMDbPro account and select IMDbPro member questions > Billing/Payments > Other payment issues (if you are logged out of your IMDbPro account, please select IMDbPro member questions > Other IMDbPro member issues), then select "Email" and let us know how we can help.
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Dominic Andreozzi

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I already sent the email. I need a refund I’m full immediately
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Ed Jones(XLIX)

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This is a public forum. Employees will need to ask questions you would not want a few hundred million people to see, now would you?
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Studio Pages

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Ed, Can you please help me get a refund? It appears the contact page is unavailable  

I can't get any one on the phone. And Amazon wont issue a refund. Any help in this would be greatly appreciated. Thanks!
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Steve, Official Rep

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Hi Dominic,

I just received your message. We've cancelled you with immediate effect and issued a refund. The refund should be processed by your financial institution in the next 3-5 business days.

Cheers,
Steve
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Ed Jones(XLIX)

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Thanks Steve
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Dominic Andreozzi

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Steve thank you.
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Studio Pages

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Steve, 


I can't find anyway to receive a refund for a pro membership I never used. No way to reach customer service. and the contact page is NOT WORKING. Can you please issue me a refund ASAP. Let me know what you need. Thanks. 
 
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priyankainduru

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i signed up for the trial and cancelled the trial before the trial period ended. And i have used the trial for less then a week. But i was charged with 149.99$. I write so many emails to them asking for a refund as i cancelled the trial. But they are very rude in the replies they send me are not ready to refund the amount. I have been charged for a year through my amazon student account without any notification. Please help.