Can't add new title of the same name

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  • Updated 2 years ago
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I'm trying to add my company's new film Titled 'Cinderella'. However, when I try to submit it as it's own existing entity, I keep getting rejected as such:
  • In the time since you originally added Cinderella (2018) via this update, it has been approved by the new title managers and is live on the site. If you are concerned about additional information in this update which is not yet live, please see the following guide and be patient.

    If you wish to provide additional information for the same title which was not originally supplied, please select the "Convert this into an update..." option below and press the "Re-check these updates" button. If you are creating a separate second new title which shares many of the details with the first one, please select the "Continue with a new title submission..." option instead. If you are at all uncertain, please go with the first option.

    Convert this into an update for Cinderella (2018)  (please only do this if you are sure it is the same title)
    Continue with a new title submission for 'Cinderella (2018/II)'.
I want to submit this as a brand new title, but I keep getting rejection. Any help would be appreciated. 

Here's the reference number: 180703-145145-906200

Thank you.
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Michael Brandon Garcia

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Posted 2 years ago

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Photo of Jeorj Euler

Jeorj Euler

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Hi, Michael Brandon Garcia. Have you tried again, in the past several hours? The submission form notice message that you've reported here reads like more of a warning that a rejection. Anyway, I have some questions for you. Has your company's Cinderella already been released? If not, will it be released this year? Is it of feature length, or is it a short?

The form I see, after progressing to the fourth stage, looks like the following:
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Will, Official Rep

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Hi Michael,

It looks like previously you added your data to an existing title as opposed to creating a new one, Cinderella (2018/II). You may need to tick a warning box like Jeorj states, the best advice is to look for any red or yellow sections in the title form, that is normally where you need to acknowledge a warning or amend some data. If you are still experiencing problems then please supply a screenshot we can take a further look.

Regards,
Will