Can't add order numbers to cast

  • 2
  • Problem
  • Updated 5 months ago
  • Solved
Can't add order numbers to cast.

Photo of Kari Hakkinen

Kari Hakkinen

  • 28 Posts
  • 23 Reply Likes

Posted 5 months ago

  • 2
Photo of Meredith

Meredith, Employee

  • 807 Posts
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Hi Kari, 

I have reviewed the title and can see that order numbers can not be added to the cast as the title is listed as being in pre-production. 
  • Please note that order numbers are not honored for projects before they have begun filming; such orders are far too subject to change. In addition, the order numbers will not affect the display of credits until a significant percentage of the credited cast has order numbers.
If the title has begun filming or is past this stage, you can submit a new production status to be added to the title. Please see the guide below for how to update this:

Once the production status has been updated you will have the option to add order numbers to the cast. 

Photo of Col Needham

Col Needham, Official Rep

  • 6834 Posts
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This is odd, thanks for clarifying and sorry for the problems. 

We have made an adjustment behind-the-scenes to see if this fixes the problem.