Can't open any imdbpro page. Get a 500 ERROR. I need to renew account today.

  • 2
  • Question
  • Updated 9 months ago
  • Answered
  • (Edited)

Can't open any imdbpro page. Get a 500 ERROR. It doesn't matter what link I click. I get the same error. I tried chrome and explorer.  https://pro.imdb.com/  It says
" I'm as mad as hell, and I'm not going to take this anymore! "

I didn't write that. That message is what actually comes up on imdbpro screen! But I'm mad too because the coupon I have expires today.
Photo of Deborah

Deborah

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 months ago

  • 2
Photo of Steve

Steve, Official Rep

  • 1494 Posts
  • 1170 Reply Likes
Hi Deborah,

I apologize for the inconvenience!

Please click the following link to log out completely from IMDb:

https://www.imdb.com/registration/logout

Once this is done, you should begin the renewal process on this page:

https://pro.imdb.com/signup/promo

Here, you can input your discount code and continue through the renewal process.

If you are having any trouble with the aforementioned steps, please write us back on the secure channel here with the following:

- your IMDb account email

- your Amazon account email

- the details of the coupon/discount you are attempting to apply (the code and the means by which you received it)


Thanks in advance!
(Edited)
Photo of Deborah

Deborah

  • 3 Posts
  • 0 Reply Likes
I will contact you through that. Thanks
Photo of Jeorj Euler

Jeorj Euler

  • 7265 Posts
  • 9469 Reply Likes
Insightful.
Photo of Deborah

Deborah

  • 3 Posts
  • 0 Reply Likes

I still get the same:  Well, nobody's perfect.

This conversation is no longer open for comments or replies.