Can't use my account

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  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

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I had an account number "eternity4ever@com" but for some reason, I Can't access it. I also use my Facook halim CILLOV. Put I can't start conversations.
I don't know Why???
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Halim Cillov

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  • depressed, sad, frustrated, hopeless

Posted 4 years ago

  • 2
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Claire, Official Rep

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Hello Halim,

I've reviewed our IMDb app for iOS, have been unable to reproduce this error.

Can you please confirm the following information so that we can investigate further?
  • Your device model
  • Your device's Operating System version
  • Your IMDb app's current version
  • A screenshot of the page where the error is ocurring
Thank you in advance. We look forward to assisting you further.
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Justin Macri

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I'm having account probloms to I'm trying to find the account I been on for 20 years now I can't find it
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Justin Macri

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Who can help me?
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roadrunner

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You have to log onto IMDb with the email address and password you signed up with.
(Edited)
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Col Needham, Official Rep

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Separate issue

Please reference the new conversation here: Account issues

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