Archived and Closed
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First, I went to my account page. I clicked on the link in this box, despite not having any such email in my inbox (or maybe the email was months ago when I first verified):
Please validate your account. To enjoy the full benefits of your IMDb account, you need to click the link in the email we sent to the email address you provided.That took me to this page, "What are the advantages of registering with IMDB?" Um. Except I'm already logged in. (When I clicked on the "Registration" link on this page, it told me so as well.)
So I went back to my account page, and I clicked on "Validate your account" under the PROFILE CHECKLIST section, which took me to this page. But said page has no link for resending the confirmation email...are you serious?
So I went back to my account page again, and I tried "Your Account", under the PROFILE CHECKLIST section. And there, finally, is the link to resend an email confirmation. But then, when the email finally got to my inbox, and I clicked on the link, it went straight to a page that says:
We are sorry you were unable to identify the words shown and complete your registration. If you would still like to register with IMDb please contact our help desk for advice.
I never got a page with a captcha to finish my registration. Also, when I click on that help desk link, it redirects me to a page to register for IMDB Pro.
Are you serious? First I have to re-verify when I already did months ago. Then I can barely navigate the site to find the link to resend the email. And when I get the email resent, it fails. Then the help page redirects me to a sign-up page for a premium service I don't want. And finally, to even get help about this situation, there's no simple email address contact. I instead have to register a secondary account here.
I really don't understand how this is acceptable. Like, do you even want people to use your site? There's no way this kind of ridiculousness is okay. I just wasted thirty minutes trying to get what should have been a two minutes process to work.
Edit: I'm also having this problem, which apparently has been around for OVER A YEAR. Why have people not been fired yet for this gross ineptness?