Cant add photo!

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  • Updated 6 years ago
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IMDB Pro member can't add photo! I've tried everything, with the correct file types.
Photo of Gussie Miller

Gussie Miller

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  • frustrated

Posted 6 years ago

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Photo of Michelle

Michelle, Official Rep

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Hi Gussie -

For information about the size and file type that we accept, please see: http://pro.imdb.com/help/show_leaf?resumeservphotospecs

Please also see:http://www.imdb.com/help/show_leaf?photosscanning
for more tips on how to submit your photo. 

If you still have trouble after reviewing the help pages, please let us know.
(Edited)
Photo of Gussie Miller

Gussie Miller

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Yep, I did all of that. I still can't add the photo. I have several acceptable types. Now what? I'm paying for IMDB Pro, and still can't add a photo to my profile. I'm very frustrated...
Photo of Michelle

Michelle, Official Rep

  • 13256 Posts
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Hi Gussie -

Our HelpDesk staff will need to take a look, please contact then directly through this following form: http://www.imdb.com/helpdesk/contact_form and they will assist you as soon as they can.

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