Can't change accounts in IMDb Kindle Fire app.

  • 2
  • Question
  • Updated 6 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old thread

When I initially opened the app on my Kindle Fire, I couldn't login with my pre-existing account, so it automatically logged me in with my Amazon account. I couldn't find a way to log out directly from the app, so I manually cleared my data from the app, thinking that would fix it. Unfortunately, when I opened up the app, it automatically logged me in with my Amazon account AGAIN!

I just want to use my real account! :(
Photo of itsthecolleenlife

itsthecolleenlife

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 2
Photo of Michelle

Michelle, Official Rep

  • 12284 Posts
  • 8702 Reply Likes
Hi itsthecolleenlife -

Are you still experiencing trouble accessing your IMDb account/App on your Kindle Fire?
Photo of itsthecolleenlife

itsthecolleenlife

  • 2 Posts
  • 0 Reply Likes
Yes, I am.
Photo of Giancarlo Cairella

Giancarlo Cairella, Official Rep

  • 1107 Posts
  • 1037 Reply Likes
Please contact us directly and include the email address associated with your IMDb.com account and the email address associated with your Kindle/Amazon account. We can reset this for you if we can have enough details to identify/locate the accounts.

This conversation is no longer open for comments or replies.