Can't upload a picture to my page

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  • Updated 6 years ago
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Hi, I'n new to IMDB and for some reason I can't upload a picture to my page ("The image could not be processed by our system."). I've made sure that the picture is over 300 pixels wide and I've tried various formats and sizes and different pictures all of the uploads failed.
Any idea?
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Uri Lifshitz

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Posted 6 years ago

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Photo of Michelle

Michelle, Official Rep

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Hi Uri -

Are you still having difficulty uploading your Resume photos?
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Uri Lifshitz

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OK,
for some reason I'm having this problem only on my laptop, my regular computer uploaded the pictures fine. I suspect maybe the wifi connection took to long to upload the pictures and the site refused it. I dunno.
anyway, the workaround worked for me.
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Michelle, Official Rep

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I'm glad to hear the workaround worked. In the future, keep in mind that sometimes a slow connection can disturb the uploading process.

So if this happens again try uploading on a different computer/connection.

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