change primary image

  • 1
  • Problem
  • Updated 10 months ago
  • Solved
can someone change primary image which is still frame for the web only show with no poster
https://www.imdb.com/title/tt8422806/mediaviewer/rm3665577216


Photo of agof

agof

  • 91 Posts
  • 46 Reply Likes

Posted 10 months ago

  • 1
Photo of Jeorj Euler

Jeorj Euler

  • 6572 Posts
  • 8123 Reply Likes
Hi, agof. The IMDb staff has the technical capacity to change it. Please understand that the resultant thumbnail will look like smaller variation of the following image (the title being pushed out of frame):

 

The ability for the cropping to be finely tuned does not yet exist. I recommend that a proper poster be uploaded to the IMDb image gallery for the show.
Photo of agof

agof

  • 91 Posts
  • 46 Reply Likes
the help page is not very helpful when there are no posters
Photo of Jeorj Euler

Jeorj Euler

  • 6572 Posts
  • 8123 Reply Likes
Hi, agof. It's best if your feedback regarding the content of help pages is as detailed as possible.
Photo of agof

agof

  • 91 Posts
  • 46 Reply Likes
the help page is focused on the new feature of changing the primary image IF it's a poster, but most of the current content is created for streaming services like youtube or proprietary apps, and have no posters. best case scenario they have official logo titles in 16:9 aspect ratio, but for the rest you can only use a still frame of a title card from inside the show.
Photo of Jeorj Euler

Jeorj Euler

  • 6572 Posts
  • 8123 Reply Likes
If you could rewrite the help page, what you add to or remove from it, agof?
Photo of agof

agof

  • 91 Posts
  • 46 Reply Likes
why would rewrite help page when the issue is the functionality? no change to the help page can change that you can change title image only if you upload an image as a poster even when it is not