Charged my card wrong

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  • Question
  • Updated 1 year ago
  • Answered
I went to update my card but changed my membership before I did that to a monthly one and it charged my card for the annual one!! I need that refunded ASAP please!!
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Jordan Kuker

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  • anxious, annoyed

Posted 1 year ago

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GMJ, Champion

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If you have not done so, please contact the IMDb in private through the IMDb Contact Us page link below.

IMDb Contact Us

Click the following buttons/drop-down menu items on the form:

IMDbPro member questions -> (Select an issue)  Billings/Payments -> (Select issue details) Other payment issue -> Email

You'll be asked to provide some information about your account. You'll receive a response from an IMDb representative via email. 

I hope this helps.
(Edited)