Charged twice

  • 2
  • Question
  • Updated 3 months ago
  • Answered
Please refund my amount
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Spurthi S

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  • irritated

Posted 3 months ago

  • 2
Photo of Spurthi S

Spurthi S

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Please solve the issue as early as possible
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Ed Jones(XLIX)

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Please contact IMDb customer service directly here....
.https://help.imdb.com/contact

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Spurthi S

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Mam no proper response
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Ed Jones(XLIX)

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Billing problems are handled at https://help.imdb.com/contact

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Spurthi S

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Mam no response
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Ed Jones(XLIX)

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If you have sent them an e-mail already, it takes 3 to 5 days for a reply. Not immediately.
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Ed Jones(XLIX)

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And have you checked your "Spam" folder in your e-mail if it has been 3-5 days
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Spurthi S

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Ya i checked
But no response for why it has been duducted twice
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Ed Jones(XLIX)

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You are at the help desk.
Most here are non employees (Me)
If an employee replies they will tell you to deal with this here only directly at......https://help.imdb.com/contact

Not here at the help desk.
Thanks
Wait for an employee reply from https://help.imdb.com/contact

It takes 3-5 days for a reply.
Please wait
(Edited)
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Spurthi S

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The links which you give doesnot give answers to my question
Photo of Spurthi S

Spurthi S

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I want to clear this issue as early as possible
Photo of Spurthi S

Spurthi S

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Its very dissaponting with your website
Photo of Spurthi S

Spurthi S

  • 11 Posts
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No proper response to the question what i have asked
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Ed Jones(XLIX)

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Wait for an employee reply.
It may take up to 24-48 hours.
Typing any more will not get you a faster reply, and my slow down the reply.
Please be patient and wait.
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Ed Jones(XLIX)

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कृपया वेबसाइट के किसी कर्मचारी की प्रतीक्षा करें। मैं कोई कर्मचारी नहीं हूं। मैं केवल आपको निर्देशित करने में मदद कर सकता हूं।

krpaya vebasait ke kisee karmachaaree kee prateeksha karen. main koee karmachaaree nahin hoon. main keval aapako nirdeshit karane mein madad kar sakata hoon.


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Spurthi S

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Mam will wait patiently for the reply
To get a positive response
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Ed Jones(XLIX)

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And I'm a Sir! Not a Ma'am!
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Spurthi S

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Sure sir
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Ed Jones(XLIX)

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.
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Appraiser1

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@Eddie: What's good for the goose, sweetheart! You done it to me, now you got your karma! 8-)
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Ed Jones(XLIX)

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.
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Taylor, Official Rep

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Hi Spurthi,

I've followed up with you via email for further details regarding your IMDbPro membership. 
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Ed Jones(XLIX)

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Thanks Taylor