Code from text message isn't working.

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
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After not getting the code to a few different valid numbers that can (and do) receive SMS/text messages, I got one to work. Wonderful, right? Wrong.

When I have a code sent to me and then enter it (less than a minute or two from when it was sent), I am taken to a screen that tells me, in bold red words, "Please select a country" and "Missing or invalid phone number" even though both were already done properly (thus how I got the code via text message).

Repeating the process just repeats the problem. If I try it too many times, it flags me as sending too many texts and I have to wait to try again.

I've tried entering the phone number in multiple ways.
9998675309
999-867-5309
(999) 867-5309

Nothing works. Please fix the issue of it not accepting the code when I enter it.
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Wolfie

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Posted 6 years ago

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Michelle, Official Rep

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