Contact page not working

  • 2
  • Question
  • Updated 10 months ago
  • Answered
  • 2
Is this happening for anyone else?

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J.

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Posted 10 months ago

  • 2
10 months ago
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Taylor, Official Rep

  • 731 Posts
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Hi J,

Please try to first clear your cookies and cache, followed by restarting your browser. 

If you are still having difficulty, please confirm the link you are using to access the Contact Us form, and whether you are logged in.

Thanks in advance.
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2019-09-13T19:07:20+00:00
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J.

  • 474 Posts
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Just saw your message, Ed. Thanks, that could be it.
2019-09-13T19:07:55+00:00
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Ed Jones(XLIX)

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Disable you virus protections for 5-10 minutes and retest
2019-09-13T19:14:54+00:00
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J.

  • 474 Posts
  • 672 Reply Likes
Disabling virus protection didn't work, but disabling all my extensions DID work. Now I'll have to find out which extension is causing the problem. Thanks again, Ed.
2019-09-13T19:19:16+00:00
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J.

  • 474 Posts
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DuckDuckGo Privacy Essentials was blocking the page. The extension is specifically blocking a tracker called windrun.amazon.com.
2019-09-13T19:22:01+00:00
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Ed Jones(XLIX)

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OK
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