Crashes on start up

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  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

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iPhone 4s running iOS 7.1.2; version of app dated 15 June 2015 will not run; crashes on startup even after closing all other apps & rebooting handset.
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Michael Myer

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Posted 5 years ago

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Ava, Employee

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Hi Michael,

Thanks for your patience. Our technical team has attempted to reproduce this but was unable to reproduce the issue you described.

We recommend that you re-install the app on your iPhone and restart your device. Let us know if the issue still persists after taking these steps.
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Michael Myer

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Hi, Ava.

A few days after I posted this, a revised version of the app was pushed out. This one works again.

Silly me... I had thought that you guys had found the problem and fixed it!

MMe

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