credit correction

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I have requested a credit correction 161115-204347-772000 over two weeks ago, is it possible to have this done please?

Many Thanks
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Jason Ewart

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Posted 3 years ago

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Photo of Kyle Licht

Kyle Licht

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What was the correction?
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Col Needham, Official Rep

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Unfortunately anything that old has been rejected, sorry (please see http://www.imdb.com/help/show_leaf?addsprocessingtimes)

The specific problem here is that to add a second credit on the same title, you need to simply add that credit as a separate new one.  We will combine them on display. 

We have queued up this addition on your behalf to fix this. 
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Jason Ewart

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Thanks for your help, much appreciated. Is there a way so they display combined on the IMDB app? If not is it best to delete them both and combine them like I requested in the correction?
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Col Needham, Official Rep

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Please can you explain further ... which app and which version do you have? If there is an issue with credit display in the app then we need to fix the app software and not mangle the information in the database to side step the problem. 
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Jason Ewart

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On the IMDB app on my iPhone, if you look on my page, under The Nutcracker you can only see Steadicam Operator, I'd like to see '"a" camera / steadicam operator' like under the Assasins Creed title in the attached photo if possible please
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Col Needham, Official Rep

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Sorry about that.  This looks like a new bug and we have opened a ticket with the appropriate team. 
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Jason Ewart

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Hi Col, any update on this? It is still yet to be fixed.
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Col Needham, Official Rep

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This has now been fixed, thanks again for the problem report.