Credit not be added to my profile - please assist

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  • Updated 3 years ago
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Dear IMDb, I hope that this e-mail finds you all well. 

Could you please assist with the addition of a credit to my profile?  I have been attempting to add a particular credit over the past couple of months and have failed miserably...previous tickets are as follows: 

170429-072634-986000 
170515-114236-047000 
170612-072925-505000 

I can 100% attest that I was present in this episode of Neighbours (episode #7586 - http://www.imdb.com/title/tt4812576), which was aired on 24th April 2017, and have physical evidence of it in the form of a still photograph taken from the television (I appear in the top right of screen).

I look forward to hearing from you. 

Highest regards, with many thanks and best wishes, 
Steve.

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Steve_H

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Posted 3 years ago

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3 years ago
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Rebecca

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Hi there,

I have had a look at your submissions and can see they have been rejected for being badly formatted.

Please note that we do not accept cast credits that are submitted with a character name of 'extra' 'featured' 'lead' or 'guest star'. If you are not credited on-screen with a character name you should submit your character name as the job function that you portrayed. Examples: restaurant customer, ER doctor, police officer. 

Also note, if you did not receive an on-screen credit (ie, your name does not appear in the credits of the show/film), you'll need to submit your credit with the (uncredited) attribute. 
2017-06-24T22:55:53+00:00
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Steve_H

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Hi Rebecca, thank you so much for your prompt response and taking the time to look into this issue for me, I really appreciate it!!  :)

I've taken your great advice and guidance on board and lodged a new submission following your recommendation (ticket number 170624-225310-083000) - let's see how that goes!!  :)

Highest regards, with many thanks,
Steve.
2017-06-25T03:31:12+00:00
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Steve_H

  • 15 Posts
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Hi Rebecca, that's certainly done the trick!!  Thank you so much for all of your help.

Highest regards, with many thanks and best wishes,
Steve.
(Edited)
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