Credit won't change

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  • Updated 6 years ago
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I've been trying to update an actors credit on my film but it just won't change. I've tried it through withoutabox and through imdb but nothing. I haven't even received anything saying its been rejected. I need to link the character role to the right actress asap.
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Jon James Smith

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Posted 6 years ago

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Michelle, Official Rep

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Hi Jon -

Can you post your most recent submission reference number for the update here for our staff to review?
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Jon James Smith

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140228-104107-944000
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Jon James Smith

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140228-104107-944000
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Michelle, Official Rep

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Thanks, looking at the submission, if you are certain that Sarah was credited on-screen under the name "Sarah Suzanne Biggins", instead of submitting a credit deletion and adding a new credit, you should submit a credit correction to the existing credit, by correcting the credit with the applicable name.


(Edited)
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Jon James Smith

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Okay, just submitted it. The ref number is 140305-202002-612000. Thanks. Hopefully it will go through.

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