credits not added after a month & multiple attempts to submit

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Hi, I have tried unsuccessfully to add 4 credits to my account for films on which I worked. Normally they are added within a couple of days but it's been over a month with nothing added yet. I tried 3 or 4 times and other members of the team have since had their credits approved which is confusing. Any help appreciated! Thanks
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Adam89

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Posted 2 years ago

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bderoes, Champion

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As it says on the front page of this site (right column):
For Problems or Questions, please include a link to the page(s) you are referring to if possible. If you have submitted data to IMDb via the Edit Page function, please include the 18-digit Contribution ID. This additional information will give context on the issue to our staff, which typically leads to expedited resolution. 
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Adam89

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Joel, Official Rep

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Hi Adam89,

Thanks for your post.

If you have submitted an update and it has not been accepted, it means that our editors were unable to verify it and need further information/additional evidence.

If the title is unreleased, verification may include proof of employment (pay stubs or receipts, call sheets, contracts) showing that the person worked on the production, or mentions of the person's role on the production in media articles from reputable third-party sources.

Please upload these screengrabs or data somewhere on the Web where we can access it (we recommend a free image hosting service like imgur.com) and send us the links/URLs pointing to it via the following process:

1) Find your original submission in your submission history (https://www.imdb.com/updates/history).

2) Verify that all the data is still valid. If you need to update/amend the information, you can do so and resubmit the entry.

3) Make a note of the update reference number (it's the number composed of three groups of 6 digits separated by dashes, e.g. 121027-090001-134000)

4) Go to this page: https://help.imdb.com/contact and select the options for IMDb Fan/Contributor Questions --> Filmography Credits --> Provide credit evidence 

5) Fill in the form with all the information (the update reference number and all the URLs pointing to the additional verification for that submission). At least one link is mandatory. If you have more than three, use the 'comment' field to add them.

6) Enter any additional information, comment or feedback in the 'comment' field. The more data/evidence you supply, the better.

7) Submit the form.

Our editors will review the links you have supplied and use them to re-examine your update. If they can verify that the submission is eligible to be included, they will accept it.

Thank you in advance.

Joel