Cyclical!!!

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  • Problem
  • Updated 1 year ago
  • Solved
Running in circles
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FrankTuscany

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Posted 1 year ago

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FrankTuscany

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I’m trying to edit my IMDb so I go to the page and hit Édit. It asks me to log in. Which I do. Then I go to the page and hit Édit. Guess what? It asks me to log in etc etc I’m in a permanent loop... Grrrr
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Col Needham, Official Rep

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Sorry about this.  Your account looks in good order so we are not sure what to suggest. 

You have filed this in the IMDb iOS app category -- are you trying to do this on a phone? It would be best to do this on a desktop / laptop, or if you have an iPad to use Safari on the iPad.  Only a limited number of sections can be easily updated using the mobile app. 
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FrankTuscany

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Yes - I suppose I try to do too much on my iPhone as I’m always on the move and I have noticed that I keep having to log in on the iPhone whereas that’s not usually the case on the iPad and I’m rarely on my iMac. I’ve tried to change to my nom de guerre as writer and it did change once but changed back again. I’ve also noticed that changes on IMDbPro don’t automatically bubble back to the public IMDb. I’ve also tried to change the main pic and I’ve just done it again after your kind advice to mark it Poster in the pop down but it still hasn’t changed.
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Michelle, Official Rep

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Hi Frank -

Regarding the image you reported above, the image is now listed on the site as a "poster" image.  Are you able to post the submission reference numbers associated with the primary update requests?  If not, can you clarify when you submitted the updates?
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FrankTuscany

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Thanks. Unlike other changes I think seems not to be included in the log but it was only a few days ago. Can you fix it your end?
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Michelle, Official Rep

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Hi Frank -

I was able to take a further look and noticed that, as the image includes a watermark, it is ineligible to be listed on the site.  This particular image has been removed twice before, and was not accepted as a primary image due to the watermark, it has also now been removed again from the site.

If you are able to crop out the watermark and re-submit the image it will then be eligible and our staff would then be willing to accept the image as a primary poster for the title.
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FrankTuscany

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Thanks. Dunnit - I hope!
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Michelle, Official Rep

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Hi Frank -

I'm happy to check the submission status for you and ensure it went through okay, can you just post the link to your IMDb Profile page here (for the account used to upload the image)?

If you are not certain where to access your Profile page, go to the IMDb home page here, make sure you are logged in and hover over your account name on the upper right-hand side of the page, a drop-down menu will display, click on "Your Activity" and you will be redirected to your Profile page.
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FrankTuscany

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FrankTuscany

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! It only pops down to account settings and log out... but I think I’ve done it!
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FrankTuscany

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Cropped as requested!
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Michelle, Official Rep

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Hi Frank -

By chance, is this the IMDb account you used to upload the image?

Unfortunately, without having your IMDb Account profile page I am unable to check the status on the image upload, however, if you successfully uploaded the image it will be reviewed by our editors within the next few days.  Cheers!
(Edited)
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FrankTuscany

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It supposed to go to Margery Booth: Thé Spy in the Eagle’s Nest. I’ve redone it with cropping plus correct size but it’s still not up yet.
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Michelle, Official Rep

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Hi Frank -

As mentioned above, our staff will only be able to check the status of your upload if we know the submission reference number or the exact account that was used to submit the image.  Please let us know either the submission reference number or the link to your IMDb Account profile page, and our staff will be happy to take a look.
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FrankTuscany

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I don’t think poster uploads get a submission ref but it’s for Margery Booth: The Spy in the Eagle’s Nest. I cropped it as you suggested and it’s within the required resolution. It loaded without a problem but the poster still hasn’t been changed on the home page. Thanks
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FrankTuscany

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Also #171218-004635-031000 MUST be qualified by “singing voice” as Anna Friel is acting the part.
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Michelle, Official Rep

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Hi Frank -

I just reviewed the title page for "Margery Booth: The Spy in the Eagle's Nest" and noted that the image is now listed in the photo gallery here.  Since the image was uploaded as a Poster, you will now be able to use the "Edit Tags" report to request that the image be changed to the primary poster for the title.

Regarding the credit issue, I was able to see that the credit update you requested was approved and Lesley Garrett is now credited for the role 'Margery Booth (singing voice) ' on the title page.  Cheers!
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FrankTuscany

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I see no Edit Tag on the picture page. Lesley Garrett has not been changed yet...
(Edited)
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BJ

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I'm a bit confused here Frank.
The photo you have uploaded is a Getty Images photo: Here -- by the famous German Photographer: Karl Schenker, 
However I thought there was only one original photo of Margery Booth and that was recently auctioned: Here. And on your film page: Here.
The current photo you have as the poster is from Voicetalk which also says it is Margery Booth.
Can you clear this up for me as I thought there was only ever one photo of Margery Booth and that is the one that was auctioned.
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FrankTuscany

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There are lots of pictures of Margery and the singing one was taken from the PoW camp by Reggie Beattie after liberation. All pics of Margery are over 70 years so out of copyright by law.
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FrankTuscany

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Just for the record I’ll load up lots of them!
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BJ

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Then what you're telling me is none of these are screenshots from the film or official posters, they are all vintage photos uploaded from various sources from the web. 
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FrankTuscany

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Yup. Can’t be from the film as it isn’t shot yet! All vintage as you say - over 70 years so out of copyright.
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Michelle, Official Rep

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Hi Frank -

Are you still having trouble accessing the "Edit Tags" button?  If so, please first make sure that you are logged into your IMDb account, and then go to the image here:




Concerning the credit issue, looking at the full cast list here, I see that"Lesley Garret" is credited in the role of "Margery Booth (singing voice)":



Note that if you are looking at the main title page, you will need to click on the "See full cast »" link at the bottom of the cast to see the full cast.  Can you check again and let us know if you are still unable to see the listing?
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FrankTuscany

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I did see (singing voice) briefly but after a reboot it reverted to without both on my imac and iphone. I did all the correct things on the pic but nothing has happened yet. I’ll try again. By the way, because I’m always running around I have to do much work on my iPhone but I keep having to log in. Every time! If I go out to look at something else, I have to log in!!! After writing this and hitting Submit I will have to log in before it will send!