Data & Notifications turned off BUT STILL GETTING 'ADS' FOR NEW MOVIES

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  • Question
  • Updated 1 year ago
  • Answered
I have data turned off for the app, disabled all notifications and i still get a daily notification for new movies when i havent been on wifi for 6+ straight hours.

Can someone explain how the app is using data when its supposed to be OFF?? Why is it still sending me ADS for new movies, everything is turned off.
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Eric

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  • upset

Posted 1 year ago

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Trevor, Employee

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Hi Eric,

I'm sorry to hear of this issue. It seems the 'Ads' you're referring to are push notifications. I recommend deleting the app and reinstalling. This should remove any previously selected options.

Please do let me know if this does not resolve the issue.

-Trevor

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Eric

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Push notifications of new movies, which i don't want -> Advertisements. 

Cant fix user settings, not bothering to reinstall.
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Steve, Official Rep

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Hi Eric,

Please let us know if you do decide to reinstall the app and continue to see these push notifications. You should be sure that you have turned these off in both your phone's setting and in the "NOTIFICATIONS" tab on the app.

Cheers,

Steve