Dear Staff, Why does this continue to happen?

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  • Updated 1 year ago
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Dear Staff,

Some of you may recognize me from my posts / questions / evidence to support my submissions. I have been posting here for several years now.

I have had many problems in the past updating my credits / filmography.

Over the past 2 weeks, I did a tedious amount of research and updated my father's credits.
When submitting his work to the database, I noticed every single one the submissions went through and appeared on the site within 10 minutes.

To that I say, awesome. That is fantastic. The site is working more efficiently than ever and thank you for the improvements.

Then, yesterday, I made a submission to one of my own credits, and the submission still has not been processed. Today, I made some more submissions to my father's credits, and they appeared on the site instantly.

So, two things....

1) I'm impressed with the improvements and thank you for the hard work you do to make the site better and as accurate as possible.

2) Why do my credits take much longer to be processed than other people's credits, or why do they continually get rejected? Why does this continue to happen? I'm an established professional, with many years in the business. I've had hundreds of submissions accepted to the database, so why do my credits take so much longer, and much more work (by having to present evidence), to get them to appear on the site?

Thanks so much and I look froward to hearing from you.

Kindly,
Steve
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steve

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Posted 1 year ago

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Jeorj Euler

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Hi, steve. In order for the IMDb staff to explain why a submission has not gone live, they will need to know the 18-digit reference number of it.
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Michelle, Official Rep

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Hi Steve -

I can confirm that there is nothing wrong with your account to prevent or delay submissions from being processed, however, concerning your page filmography, due to previous credit disputes there may be additional credit verification required for these submissions to be accepted. 

As Jeorj mentioned above, if you have recent submissions that you would like our staff to check the status, please let us know and we can take a look for you.  Cheers!
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steve

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Thanks Michelle, I always appreciate your help. And thank you Jeorj as well.

Michelle, can you elaborate what the previous credit disputes were? 
Were they disputes from me or from someone else and how long ago were they?

This might provide some clarity on an ongoing issue of many years.

Thank you.
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Michelle, Official Rep

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Hi Steve -

Due to our privacy policy I cannot relay any information concerning disputes from third parties, though concerning any past disputed credits specifically requested from your account, I would encourage you to contact our support staff privately through our Contact Form selecting the options: IMDb Fan/Contributor Questions --> Filmography Credits --> Why Credit Update Not Approved, our staff can then take a look and clarify further. 
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steve

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Thank you, Michelle. I appreciate this. Is there anything else you can share with me that might help me understand why my credits go through a much tougher vetting process?