Delete demo reel

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Merged

This conversation has been merged. Please reference the main conversation: Delete demo reels on expiry of IMDbPro account

Hello,

I need to delete this demo reel:
https://pro-labs.imdb.com/videoproembed/vi4144866841?ref_=nm_vid

From this page:
Jamal Sohail

Account has current IMDB pro subscription, but the demo reel was uploaded with an old account that it's not linked anymore to this profile.

Thanks for your assistance.
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David

  • 55 Posts
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Posted 2 years ago

  • 1
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Claire, Official Rep

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Hi David,

The demo reel you referenced was definitely uploaded through a previous IMDbPro subscription that had claimed the page. When an IMDbPro subscription expires any demo reels uploaded with the subscription will still remain on your IMDb page. This is why the page owner was unable to remove that demo reel. I'm sorry for any frustration this may have caused. 

I've removed the demo reel and the video should come off the site within 24 hours. 

Please let us know if we can offer any further assistance.

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