Delete duplicate image

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
  • 1
Title: tt4060674

This title has two identical images in the gallery. 

Image 1: rm2699917312
Image 2: rm3674109952

I made a request to remove one of the images but the request was declined.

Req ID: 190414-023949-763702

Can someone please confirm what was the reason for this?

Regards,
Gaurav
Photo of Gaurav Sharma

Gaurav Sharma

  • 62 Posts
  • 18 Reply Likes

Posted 1 year ago

  • 1
1 year ago
Photo of Will

Will, Official Rep

  • 4018 Posts
  • 5223 Reply Likes
Hi Guarav,

The reason this delete was rejected was because you submitted the delete against the image that was the primary, though this is not your fault as this information is not available publicly. In cases such as these if your request was declined I would advise trying to submit the delete against the other image - in this case rm3674109952 and see if that delete is accepted instead.

I hope this helps.

Regards,
Will
2019-04-15T14:39:15+00:00
Photo of Gaurav Sharma

Gaurav Sharma

  • 62 Posts
  • 18 Reply Likes
This is now sorted. Thanks.
  • 1

Powered by Get Satisfaction