Despite the fact that our title has been approved, I can not find it and add it to my list

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
Despite the fact that our title has been approved, I can not find it and add it to my list
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Paul Mosencov

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Posted 2 years ago

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Photo of Michelle

Michelle, Official Rep

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Hi Paul -

Are you referring to the title "Absolute Acces (2018)" here?
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Paul Mosencov

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yes
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Michelle, Official Rep

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Hi Paul -

You may have had trouble earlier because the new title was likely still processing. Please try adding the title again to your List now, and let us know if you are still having problems.
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Paul Mosencov

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the list is now added, but the title itself is empty at all- 404 error
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Col Needham, Official Rep

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This page loads fine here sorry, as does its only title @ http://www.imdb.com/title/tt7745106/ 
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Paul Mosencov

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and why is this happening ??
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Col Needham, Official Rep

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Please post a screen-grab of the 404 page with the URL visible and we can take another look. 
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Paul Mosencov

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can this problem be due to the fact that my profile is not being searched for in search results?
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Paul Mosencov

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Photo of Col Needham

Col Needham, Official Rep

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Please see our advice above.  The only way to get to that page when you click on a title is if your settings are wrong ...

Please go to your site settings at https://secure.imdb.com/register-imdb/siteprefs and ensure both "Always display full cast and crew credits" and "Show reference view (old title/name page layout)" are unchecked.

Please look at those again and then visit http://www.imdb.com/title/tt7745106/ 
(Edited)
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Paul Mosencov

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Thank you very much!! All is adjusted !!