Difficulty uploading my demo

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  • Updated 7 years ago
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Hi there,

I'm having trouble uploading my demo to your site. The first version I uploaded went through fine, but I got a message from imdb saying it was not high enough resolution and could not be posted, though I see it in my imdbpro account and can play it from there. Its just not visible on my main page.

So, I tried to update a higher resolution version of my demo - 356.5 MB. But when I go to upload it, nothing happens. I just receive a notice in the bottom left hand corner of my screen saying "connecting with imdp pro". It never connects though and the upload never begins. Does anyone have any suggestions?

Thank you,

Rebecca Davis
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Rebecca Davis

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Posted 7 years ago

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Michelle, Official Rep

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Hi Rebecca -

If you're still experiencing difficulty uploading your demo reel, please be sure that you review the information here:

http://pro.imdb.com/help/show_leaf?pr...

I would encourage you to delete the current video file, rename the original file and try the upload process again.

Also, uploading in a different browser may make a difference -- if you have difficulty using Internet Explorer or AOL, try watching the video with the Firefox browser. If one browser works and another doesn't, this indicates that the issue is with that particular browser configuration.