Director credit declined despite evidence

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  • Problem
  • Updated 3 months ago
  • Solved
Hello guys,

I recently submitted this title:
Contribution: #191012-194410-607000

The director credit (Guy Ritchie) was declined despited the URL provided proving otherwise.
Therfore I re-submitted that credit alone:

With this comment:
For some reason it was declined so here are more links proving Guy Ritchie is set as the director. And one even caught in your news feed:

Unfortunately, it was declined again with the reason being "Unable to verify".

Is there a reason for this to happen? I mean you added the "provide an explanation" box for this purpose and despited clear evidence, it's not accepted, how?

Photo of Reeltor


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Posted 3 months ago

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Photo of Will

Will, Official Rep

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Hi Reeltor,

Thank you for the report. Please accept my apologies, this was a mistake on our part which is being followed up internally. I've rectified this now and the credit is live.