Director of The Institute added me to cast list. When will my credit be updated?

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  • Updated 4 years ago
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The director, Spencer McCall added me to The Institute cast list about a week ago. I did too. My imdb reference # is161028-205042-736000 and the director, Spencer McCall's imdb reference # is#161028-213629-368000. Can you please advise me as to when my credit will be added please? I was cast in The Institute as narrator and would like to finally receive my cast credit. The storyline of The Institute would not have made sense without my role in the documentary. You can confirm this fact with the director as well. Thanks.
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Tracy Pfau

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Posted 4 years ago

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Michelle, Official Rep

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Hi Tracy -

Our records show that the submission you referenced was not accepted, which means that our editors were unable to verify it and need further information/additional evidence.

If you worked on the title can you post a screen grab to the evidence here so our staff can take a look?
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Tracy Pfau

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Hi Michelle,

Thank you very much for your kind response and I really thank you for helping me get this matter resolved. I have attached a photo from one of the emails in a string of emails that people involved in The Institute (Jeff Hull, the producer of The Institute) sent me after hiring me for the role of THE OPERATOR. This was an email from the hiring process. You can see from the email that Spencer McCall, Jeff Hull and Sara Thacher cast me in the role of "THE OPERATOR". This is one of numerous emails that we shared. I can provide more emails if needed. I don't have a copy of the actual project, so therefore I can't take a photo of the closing credits. I hope this will suffice. Again, please thank your technicians for their great work. Please advise.
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Will, Official Rep

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Hi Tracy,

Is there any way you could supply a larger screenshot? I'm struggling to read the text.
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Tracy Pfau

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Hi Will, Sorry for the small size. I altered. Please see here. Tracy Pfau as "The Operator" hired by Jeff Hull as voice over artist. The project is The Institute, while "The Phone Call" is a segment within. Sara Thatcher is also listed within the credits on this with Jeff. Please add to IMDb credits, or advise if anything further is needed. Thanks! ~Tracy
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Will, Official Rep

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Hi Tracy,

Thanks I've resubmitted the credit on your behalf which will go live on the title shortly.