Email changed now all history gone

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This reply was created from a merged topic originally titled Email changed now all history gone.I've had to amend my email address. Now I have I've lost all my history.

How can I get it back?

Note: This conversation was created from a reply on: New Contact Us experience.
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Dave Parker

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Posted 1 year ago

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bderoes, Champion

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@Dave Parker
Does your old email address no longer work as a login to IMDb? 
While logged in under that address, did you change your email on this page:
https://www.imdb.com/registration/changeemail?ref_=login
Or did you just create a new account with your new email address?
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bderoes, Champion

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Over here, Dave replied:
I went on my PC and changed/amended my email 
Did it say how that would change your login process? 

Have you since logged into IMDb using that old email address to see if you can get in, and if your history is still visible there?

It's not at all clear to me whether changing your email address changes your login, or if it just changes where IMDb sends messages to you. Neither the change page nor the Help text here makes that clear, at least not without submitting a change. (I'm also assuming you're logging in now using the new email.)

If you cannot login to IMDb using your old email, here's something that might help:
https://help.imdb.com/article/imdb/general-information/i-don-t-have-access-to-the-email-i-registered...#
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Dave Parker

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Far to complicated.

Please remove me from this badly managed site, “getsatisfaction.com” coz I ain’t getting any satisfaction whatosever.
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Claire, Official Rep

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Hi Dave,

If you'd like to delete your Get Satisfaction account, please visit the Delete Account page within your Get Satisfaction Profile settings.

Regarding the issue you're experiencing with your IMDb account, please reach out to us directly using our Contact Us page so that we can review your IMDb account and offer further help.

Thanks!

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