Episode on Starmeter

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  • Updated 3 years ago
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Why is a film (where I acted) not shown on my starmeter-ranking?
Normally it's no problem, and the film has the right releas date.
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Sandro Stocker

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Posted 3 years ago

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3 years ago
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Steve, Official Rep

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Hi Sandro,

Your STARMeter rating is a ranking based on the popularity of your page, not the films you are credited in.

If you are referring to the Release Events that can be found in your
STARMeter graph, we only record United States Television and Theatrical
releases of relative popularity. I apologize for any inconvenience this
may cause.

For more information, see: 

http://www.imdb.com/help/show_leaf?prowhatisstarmeter



- Steve
(Edited)
2017-03-14T06:31:00+00:00
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Sandro Stocker

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Hello Steve
Thanks for your answer. Well, it's not kind that kind of problem I've meant.
While all the other episodes (from Aktenzeichen XY ungelöst) are shown by the actors an producers,
like (https://pro-labs.imdb.com/name/nm0797459/graph?ref_=nm_mtr) from the 1th septembre 2016 (just an example), in my profile and the the rest of the cast (https://pro-labs.imdb.com/name/nm7051181/graph?ref_=nm_mtr) our episode of the 1th march 2017 ist not
present.

Thank for your answer.

- Sandro
(Edited)
3 years ago
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Faye_V

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Hi Sandro,

Thanks for your response and the additional information that you've provided.

After reviewing it, I've forwarded this to our technical team for further investigation.

I will respond once I receive a response from that team.

- Faye
2017-03-17T05:29:17+00:00
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Sandro Stocker

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Hello Faye

Thank you!

-Sandro
2017-03-23T16:25:13+00:00
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Sandro Stocker

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Hello Faye

It's now 1 week ago.. why is it not working?

- S.
2017-03-23T17:24:36+00:00
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Faye_V

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Hi Sandro,

Our tech team has located what is causing this issue. It seems that although the episode has a release date, the season and episode number are missing which is excluding it from your STARmeter graph.

Please provide us this information so that our Data Editors can add it to the episode.

Thanks,
Faye
2017-03-24T14:20:38+00:00
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Sandro Stocker

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Hello Faye

Its the Episode 516 of  Season 1 (There ist only one season since 1967 in Germany/Switzerland/Austria)

You can look it here:
http://www.moviepilot.de/serie/aktenzeichen-xy-%E2%80%A6-ungelost/episodenguide
or:
https://www.fernsehserien.de/aktenzeichen-xy-ungeloest/episodenguide

Thanks for change it and fix it :-)

Sandro
2017-03-24T15:14:13+00:00
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Faye_V

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Hi Sandro,

Thanks for providing this to us! I will pass it along to our Data Editors so that they can add it to the episode. I will let you know once this had been done.

- Faye
2017-03-24T16:05:30+00:00
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Sandro Stocker

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Thank You Faye
2017-03-24T18:27:12+00:00
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Faye_V

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Hi Sandro,

The information was updated on the episode and it is now showing on your STARmeter graph.

You can verify this here:

https://pro-labs.imdb.com/name/nm7051181/graph

Let us know if you need anything else.

- Faye

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