every video I load is in mute, help?

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  • Updated 7 months ago

This conversation has been merged. Please reference the main conversation: No sound on video clips

why do all my videos load with the volume set on mute
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Gerald Cully

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Posted 7 months ago

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Photo of Ed Jones(XLIX)

Ed Jones(XLIX)

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Sounds like an issue with your preferences internally in your hardware/software on your end. My mobile and PC load all videos with volume.

To help staff maybe identify the problem however, list all your software, operating system (Plus Version) and app versions including your browser version too.

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