External video link URL descriptions getting incorrectly changed

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
A problem that was previously fixed has started reoccurring: https://getsatisfaction.com/imdb/topics/external-video-link-url-submission-rules

Many of my recent submissions of external video links have had their descriptions incorrectly altered from what I have submitted.

191202-050405-834000: My description "YouTube - Full Video" was changed to "YouTube - Full movie (Flash)"

191117-190828-391000: "Vimeo - Trailer" was changed to "Vimeo - Trailer (Flash)"

191102-003028-282000: "Vimeo - Trailer" was changed to "Vimeo - Trailer (Flash)"

191025-182736-127000: "YouTube - Full Video" was changed to "YouTube - Full movie (Flash)" & "Vimeo - Full Video" was changed to "Vimeo - Full movie"

191025-182734-480000: "YouTube - Full Video" was changed to "YouTube - Full movie (Flash)" & "Vimeo - Full Video" was changed to "Vimeo - Full movie"

191025-182730-683000: "Vimeo - Full Video" was changed to "Vimeo - Full movie"

191023-200041-265000: "Vimeo - Trailer" was changed to "Vimeo - Trailer (Flash)"

191023-191740-385000: "Vimeo - Teaser" was changed to "Vimeo - Teaser Trailer (Flash)"

191014-195519-811000: "YouTube - Full Video" was changed to "YouTube - Full movie (Flash)" & "Vimeo - Full Video" was changed to "Vimeo - Full movie (Flash)"

190927-153027-570000: "YouTube - Full Video" was changed to "YouTube - Full movie (Flash)" & "Vimeo - Full Video" was changed to "Vimeo - Full movie (Flash)"


I've written to the Help Desk, but they don't seem to be fully understanding the issue and are only making minor corrections to individual submissions, not fixing the root cause that is causing this to keep happening on new submissions even after I wrote to the Help Desk.
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Vincent-P

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Posted 2 months ago

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Elizabeth, Employee

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Hi Vincent,

Thanks for reaching out about this. We are already aware of this and will be looking in to it; this is a clarification in the system that occurs. 
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Vincent-P

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Thank you for your response.  When can I expect the corrections I have listed above to be fixed so that they match what I originally submitted?