Fewer reviews displayed than available?

  • 1
  • Problem
  • Updated 1 year ago
  • In Progress
On the title page, it says there are 2 user reviews.
Also here:
But only 1 review is displayed.
I even tried accessing each #star filter, and reversing the Helpfulness sort. No other review was displayed.

It seems like a lot of people are complaining about their reviews not showing. I wonder if it's a display problem.
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bderoes, Champion

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Posted 1 year ago

  • 1
Photo of Col Needham

Col Needham, Official Rep

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Thanks, this is a good catch.  It's a corner case in the import process from the old system into the new.  The missing review is from 2003 and was posted by an account which is now banned.  The import did not handle this well.  We will open a ticket to detect / fix similar cases. 

As to other recent cases, thanks, but these seem to be people unfamiliar with our data approval timing (and the fact this is a long holiday weekend in the UK) and also unaware of the link to the status of their review in the confirmation emails.