Film title not showing up upon searching for page edit

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  • Updated 5 months ago
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I'm trying to update the awards on my film "Driven", but when I go to edit the film fest page to add its award it won't pull up my film. When I search the title it pulls up several other driven projects but not mine. How can I correct my film with the festival award? 
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Glenn Payne

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Posted 5 months ago

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Vincent Fournols

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Hi Glenn,

I searched you in the database, and hit "Driven" (https://www.imdb.com/title/tt7692822/reference).
On that title page, you can edit and add the award.
There may be other ways, but this one should work.

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Glenn Payne

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Thanks, Vincent. 

I don't see a way to add an award through the "edit" option on the title page. I looked online a little more and found something that said you could only add awards through the events page. Is there something I'm missing? 

Is there no simple customer service email for imdb.com? 
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Vincent Fournols

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Glenn,

my mistake: you are right that awards cannot be added from a title page (to my surprise...).
An IMDb staff should visit this page in the coming hours (hopefully...).
Otherwise, you can use this interface httsp://help.imdb.com/contact, but it is said to be slower.
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Glenn Payne

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no worries at all. Thank you so much for taking the time to help. 
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Will, Official Rep

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Hi Glenn,

Please see this guide which explains how to add an award to IMDb via the event page, this cannot be done via the name or title page. If you can't find your title via the search in our submissions form please just submit the ttconst from the URL - in this case, tt7692822 and that will find the title.

I hope this helps.

Regards,
Will
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Glenn Payne

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Thanks! putting in the reference number URL worked! It's much appreciated. :)
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Josie, Employee

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Hi Glenn, 

Based on your feedback, we have now added this into our Awards guide to make it clearer for other customers who may face the same issue as you. Instructions can be found under the FAQ "Why is my name/title not showing in the drop-down on the submission form?" 

https://help.imdb.com/article/contribution/other-submission-guides/awards/G5KGRJURZFQGHJQH?ref_=helpsrall#

Thank you for letting us know about this! 

Best wishes,
Josie